Support Center

Secure routing support

Connect with our security operations team for assistance with asset tag activation, double-blind messaging setup, or corporate fleet deployment queries.

Secure Channel

Message our team

Your inquiry is routed through our secure proxy system. We typically respond within two hours to assist with tag activations, partner applications, or enterprise setups.

Direct Answers

Frequently asked questions

How does routing work?

Can I update my details?

When someone scans your physical tag, our system routes the message through a secure proxy. The finder never sees your phone number, and you never see theirs.

Yes. Your physical tags are permanently linked to your digital identity. You can update your contact preferences, emergency alerts, or status anytime instantly.

Do I need the app?

Are there monthly fees?

Finders do not need any app to contact you. They simply scan the QR code with their default camera. You receive alerts instantly via the secure app.

Basic double-blind routing is included with every physical tag purchase. Premium fleet management and real-time smart notification features are available on low-cost monthly tiers.

Secure your assets today

Get the privacy-first QR tags for your vehicles, luggage, and pets. Download the app to manage your secure digital identity.